Published on: 2025-09-27

Intelligence Report: ForcedLeak flaw in Salesforce Agentforce exposes CRM data via Prompt Injection – Securityaffairs.com

1. BLUF (Bottom Line Up Front)

The ForcedLeak vulnerability in Salesforce Agentforce represents a significant cybersecurity threat, allowing attackers to exfiltrate sensitive CRM data through prompt injection. The most supported hypothesis is that the vulnerability stems from inadequate content security policies and overly permissive AI model behavior. Immediate patching and enhanced AI security governance are recommended. Confidence Level: High.

2. Competing Hypotheses

Hypothesis 1: The ForcedLeak vulnerability is primarily due to Salesforce’s insufficient content security policies, allowing attackers to exploit the system through prompt injection.
Hypothesis 2: The vulnerability arises from inherent flaws in AI model behavior, specifically its inability to differentiate between legitimate and malicious inputs, compounded by inadequate security measures.

Using ACH 2.0, Hypothesis 1 is better supported as the report highlights the role of content security policy (CSP) bypass and the expiration of whitelisted domains, which are direct security policy issues. Hypothesis 2 is plausible but less supported by the specific details provided.

3. Key Assumptions and Red Flags

Assumptions:
– Salesforce’s CSP is inadequately configured.
– AI models lack robust input validation mechanisms.

Red Flags:
– Lack of detailed technical specifications on how the AI model processes inputs.
– Potential bias in assuming Salesforce’s security policies are the sole issue without considering AI model design flaws.

4. Implications and Strategic Risks

The vulnerability could lead to significant data breaches, affecting customer trust and financial stability. If exploited widely, it may encourage similar attacks on other AI-driven platforms, escalating cybersecurity threats globally. Economically, companies may face increased costs for security upgrades and potential legal liabilities. Geopolitically, such vulnerabilities could be exploited by state actors for espionage.

5. Recommendations and Outlook

• Immediate patch deployment by Salesforce to address CSP issues and enforce strict allowlist controls.
• Conduct a comprehensive review of AI model input validation processes.
• Develop and implement proactive AI security governance frameworks.
• Scenario Projections:
  • Best Case: Rapid patching and policy updates prevent further exploitation.
  • Worst Case: Delayed response leads to widespread data breaches and financial loss.
  • Most Likely: Initial breaches prompt quick action, but residual vulnerabilities persist.

6. Key Individuals and Entities

– Noma Labs (Researcher)
– Salesforce (Entity affected)

7. Thematic Tags

national security threats, cybersecurity, AI vulnerabilities, data privacy